XSEDE CILOGON error

Provides a system for patient-specific cardiovascular modeling and simulation.
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Kasra Farahbod
Posts: 3
Joined: Thu Sep 19, 2019 7:06 pm

XSEDE CILOGON error

Post by Kasra Farahbod » Mon Jun 22, 2020 2:23 pm

I am a student of Professor Kelly Suh and she provided a link to create an account for CILOGIN to use XSEDE. Professor Alison Marsden granted the access on June 17 verbally. I tried to create an account on that day and had some issues logging in. I was met with the screen in the attached file. I tried contacting the technical support contact at CSULB as instructed but never got a response. However, I did get a response from Terry Fleury saying that I could use a Google or ORCID account in order to login. I tried both methods last week and I am still awaiting approval for both accounts in order to get access. I do not know what my next step should be in order to get access, any help would be greatly appreciated.
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David Parker
Posts: 1719
Joined: Tue Aug 23, 2005 2:43 pm

Re: XSEDE CILOGON error

Post by David Parker » Tue Jun 30, 2020 2:38 pm

Hi Kasra,

I am not to experienced with XSEDE but it seems that the campus account for the CILogin is not setup. I would file a help ticket for this.

Cheers,
David
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