Opencap not scanning

[Christopher Hollhumer]

I've downloaded opencap via the test flightapp and started a new session on my laptop. My problem is opencap is not doing anything when I point the camera at the new session qr code. I'm using a ipad with software version 15.6(19G71). Any idea what the problem might be?

[Antoine Falisse]

Hi Christopher, when you scan the session QR code with your iPad, you should see the screen flash or have the device vibrate if on vibrate mode (and if such mode exists for iPads). Take a look at the second tutorial video in our best practices: https://www.opencap.ai/best-practices.

Nothing else should happen at that point, but your iPad is now paired with the web application. After pairing all the devices you would like to use for data collection, you can move on to the next step and calibrate your cameras.

I hope it helps, let us know know otherwise. It might be helpful to check out our best practices and tutorial videos too: https://www.opencap.ai/best-practices

Best,
Antoine