simtk.org

Posted: **Tue Jun 27, 2023 2:01 am**

Dear,

I have been trying to download my recorded data from the OpenCap interface, however the pop-up 'download in progress' has been showing for over 30 minutes already (file = 1 neutral, 2 movement files).

: download in progress.png (23.07 KiB) Viewed 428 times

Is there something I can do about this?

Kind regards,

Jip Helsloot

Posted: **Tue Jun 27, 2023 2:31 pm**

Hey, could you share your session ID (privately if you like at afalisse@stanford.edu)? We can look into this.
Best,
Antoine

Posted: **Thu Jun 29, 2023 12:33 am**

Hi Antoine,

I am happy to announce that after trying it again this morning, I was able to download my sessions.

Best,

Jip

Posted: **Thu Jun 29, 2023 9:31 am**

Great to read, we have made changes that we hope will make download smoother.
Antoine

simtk.org

unable to download data ('download in progress' shows for over 30 minutes already)

unable to download data ('download in progress' shows for over 30 minutes already)

Re: unable to download data ('download in progress' shows for over 30 minutes already)

Re: unable to download data ('download in progress' shows for over 30 minutes already)

Re: unable to download data ('download in progress' shows for over 30 minutes already)