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Error creating new account on app.opencap.ai

Posted: Fri Jan 12, 2024 10:55 am
by dspector9
Hello,

I'm a student at UCLA trying to create an account with app.opencap.ai. After filling out my information in the form to register a new account, I get an error message saying "There was an error while creating your user. Please try again". No further information is presented, and a screenshot is attached.

Please let me know how to resolve this.

Thank you

Re: Error creating new account on app.opencap.ai

Posted: Fri Jan 12, 2024 10:34 pm
by suhlrich
Thanks for pointing this out. It should be fixed now if you want to try creating an account again.

Re: Error creating new account on app.opencap.ai

Posted: Sat Jan 13, 2024 12:36 pm
by dspector9
Thank you! Worked this time.

Re: Error creating new account on app.opencap.ai

Posted: Tue Aug 27, 2024 7:02 am
by antwash
I already have an account and was not having any problems logging in before. Now all of a sudden I am getting the same message saying that there was an error when while logging in. Please try again.

Re: Error creating new account on app.opencap.ai

Posted: Tue Aug 27, 2024 12:49 pm
by mpetrucc
Apologies for the technical issues. It should be resolved now: viewtopicPhpbb.php?f=2385&t=18754&p=0&s ... f85b34a25e