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Processing taking a very long time
Posted: Tue Feb 27, 2024 9:46 am
by mbohne
Hello, I have some students who are looking to collect some data using OpenCap. They are running into some issues with 2-5 second videos taking 20 plus minutes to process. Is this normal? Or is there something that we are missing in the process that would help expedite this processing? Thanks in advance for your help!
Re: Processing taking a very long time
Posted: Wed Feb 28, 2024 9:28 am
by antoinefalisse
Hey, trials might take longer to process if the queue is long (ie, many people using OpenCap), which often happens these days. Antoine
Re: Processing taking a very long time
Posted: Fri May 17, 2024 5:38 pm
by carlosoleto
Hello,
I'm experiencing a very long processing delay. Last week, it was a matter of a couple of minutes, but today, it has been more than 12 hours since the upload.
What are the best time windows to run OpenCap to avoid these big delays or long queues?
Best regards.
Re: Processing taking a very long time
Posted: Tue May 21, 2024 10:46 am
by antoinefalisse
Lots of servers were down on Friday.