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I had a data collection August 8/9th and a few of my videos in each trial (21 total participants with 16 videos each) are having this error "Pose detection timed out. This is unlikely to be your fault, please report this issue on the forum. You can proceed with your data collection (videos are uploaded to the server) and later reprocess errored trials".

Do I need to do anything besides post on the forum, or will errored trials automatically be reprocessed?

Hi! Could you share the URL or ID of your sessions throwing this error so we can look deeper into this?

Of course, thanks for looking into this. Here are the session IDs:

1) 3b3db40f-d74b-4b1d-aa37-45b1e582787a
2) 842a86b2-c744-4537-a626-15f51671268f
3) 0339b8d0-f89c-4a75-b1c6-09234cf680cb
4) 0192c37e-ffc4-4c18-82e9-6b37ce9e1319
5) bbeac9bb-a3fb-475c-9b30-fce780750a5b
6) f71101aa-a0cf-4195-a179-97d3a2801a6f
7) 487ce472-db6c-4f3e-adc2-fb0233ef39b5
8) 3509ffb5-3280-40d6-a56a-e530b95baae0
9) 236d68e5-8ce8-4e17-86cc-6620df66cc22
10) eb723f44-8ea9-4445-8031-aa222d619254
11) 3e36d012-7c67-41f3-867c-394a96f578e1
12) e044fb57-9876-4431-87d4-7096865d5bd5
13) 13d9dee8-f58f-49c6-a2df-14f157be855a
14) 974736a1-4b4c-444d-ae34-dcefc9033394
15) 35fb9afe-68ce-4e72-957d-5e7807df5bcd
16) e8614a1e-5eaf-418c-8fda-43ad6f99061a
17) fd3acaa8-4efd-4573-ae89-87915c045e0d
18) b9462048-7a12-4456-908b-00d6c5c8c7ca
19) 726f0ed5-7b2b-4532-a968-7f006aca2ff3
20) ff8df1ab-1258-4fa9-8e82-531c5183873f

Hi!

I have good news! I reprocessed all of your failing trials, and most of them finished successfully. However, there are three trials (two from the same session) that ended with errors:

1) 842a86b2-c744-4537-a626-15f51671268f -> 07_HandFloat: Not all cameras have uploaded videos; one or more cameras might have turned off or lost connection
2) ff8df1ab-1258-4fa9-8e82-531c5183873f -> 05_HandFloat: Not all cameras have uploaded videos; one or more cameras might have turned off or lost connection
3) ff8df1ab-1258-4fa9-8e82-531c5183873f -> 02_HandFloat: Not all cameras have uploaded videos; one or more cameras might have turned off or lost connection

It seems there was an issue during video uploads. This has occurred to us before when the Wi-Fi connection was poor or unstable. Unfortunately, there is nothing I can do in that case.

Best regards,
Alberto.

Hi there, I was just doing some pilot testing with OpenCap today and one trial did not process; would someone be able to check please? ID: 4d421a8b-2ee0-4e4c-a146-9faf75ee3822

Thankyou

Dylan

Hello,

I had a same issue yesterday. Can you please reprocess <805809ce-347f-4e2f-9121-894855ce1e1d> ?

Thank you!
Sanghee

Dylan and Sanghee,

We put the failed trials back into the queue and looks like they worked this time.

ongcf wrote: ↑

Tue Sep 10, 2024 9:39 am

Dylan and Sanghee,

We put the failed trials back into the queue and looks like they worked this time.

Thank you! It works perfectly.