Internet connection speed
- marios giannakopoylos
- Posts: 4
- Joined: Mon May 13, 2024 8:02 am
Internet connection speed
Hello and thank you so much for responding to my questions !! We need your help !! We are doing some simple tasks of 3 or 5 sec recording ( we follow the steps very carefully) and the trials after 5min are getting red , the inerrnet connection speed is 866/433 Mbps , do you think this is a factor of trials failing ?? Because the calibration and neutral pose are successful (green) and the trials yellow , but after some time they fail. If connection speed is the issue could you please recommend a speed that could work ? THANKS A LOT !!!!
- Matt Petrucci
- Posts: 250
- Joined: Fri Feb 24, 2012 11:49 am
Re: Internet connection speed
Hi Mario,
If they are turning red there is an error in processing.If you click the red trial in the web app, a banner will appear along the bottom telling you why it is failing.
Hope this helps,
Matt
If they are turning red there is an error in processing.If you click the red trial in the web app, a banner will appear along the bottom telling you why it is failing.
Hope this helps,
Matt