Persistent Models in Viewer

[Joseph Marsh]

I'm running into a bug/ issue where the model persists in the visualizer and won't disappear, even after closing the model. Please see the attached screenshot for reference.

The model moves around and responds as normal, but every time it refreshes, the previous state is left on the screen.

What do I do to get rid of this? Is it a setting I accidentally clicked on somewhere?

This is not an issue in V4, only in V3.3.

Thanks,

Joe

[Joseph Marsh]

I've also noticed this issue exists when using Mokka, so I suspect this is a problem with my computer graphics.

Any help is appreciated.

[Ayman Habib]

Hi Joseph,

Thanks for reporting.

OpenSim 3.3 was built using relatively old visualization technology that uses software rendering, and so this issue is likely related to the graphics card/driver as you suspect. We had a setting to control Antialiasing frames AntiAliasingFrames (under Edit->Preferences) that you may try changing, you may also try to turn off hardware acceleration of your graphics card. Unfortunately these are all machine specific issues that are hard for us to reproduce/troubleshoot on our side so we appreciate your reporting the issue and the resolution if/when we find one.

Best regards,
-Ayman

[Joseph Marsh]

Hi Ayman,

Neither of those things seemed to fix the problem.

Since it was a recent issue, I suspected it might have been an update that did it. I went back a version on my GPU software which cleaned it up. It was the drivers for the most recent version of the Intel HD 620 integrated graphics. (Released June 24, 2019)

Thanks for the help!

Joe