internet connection fault

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fatma turan
Posts: 1
Joined: Mon Apr 05, 2021 7:59 am

internet connection fault

Post by fatma turan » Fri Apr 09, 2021 9:07 am

In my macbook air in the visualizer screen wanna connect internet . In the this screen it say this site is not available.

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Ayman Habib
Posts: 2255
Joined: Fri Apr 01, 2005 12:24 pm

Re: internet connection fault

Post by Ayman Habib » Sun Apr 11, 2021 3:45 pm

Hello,

The visualizer window does not connect to the internet even if the message suggests that. Instead, it tries to connect to an internal server run by the application. There could be issues specific to your environment that make this problematic (e.g. Permissions, running behind a firewall, proxy server setting or other applications using the same server/port). It would be good to retry to run the application with the machine not connected to the internet and from an administrator account to see if that solves the problem.

Best regards,
-Ayman

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