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Windows Installation Error - "File" not responsive - Cannot load model
Posted: Fri May 22, 2020 6:17 am
by linardos
After having failed to install from source on Ubuntu 16.04 and Ubuntu 18.04 I finally decided to just install VirtualBox and try out a Windows Installation.
I got an error again (see screenshot). I set the PATH variable to include C:\OpenSim 4.1\bin
The error still remains. The software will open if I press "ok" but the File button is not responsive. I can't seem to load models.
Re: Windows Installation Error - "File" not responsive - Cannot load model
Posted: Fri May 22, 2020 12:55 pm
by aymanh
Hello,
Typically the behavior you describe is related to permissions (that the directory where OpenSim is installed is write protected or the process has no write permission to it). Not sure how this is handled on VirtualBox but something you should look into. I don't think the Path is the issue, and in fact it is not necessary, what matters is that the redistributable (that installs the runtime libraries on the local machine) is run at the end of the installation.
Hope this helps, and please let us know how it goes.
-Ayman
Re: Windows Installation Error - "File" not responsive - Cannot load model
Posted: Mon May 25, 2020 12:26 pm
by linardos
I am always running as admin so permissions should not be a problem. I've also tried running with backwards compatibility with Windows 8 but the same error remains.
In essence, I have installed Windows 10 Education on a VirtualBox and right after setup was complete I downloaded and ran the .exe installer you provide. The wizard ran normally and without problems, so long as the .exe is complete it should have installed everything required.
Do I need to install anything else explicitly? You say that "the redistributable (that installs the runtime libraries on the local machine) is run at the end of the installation." What redistributable is that? Is that something else I have to download and run?
Re: Windows Installation Error - "File" not responsive - Cannot load model
Posted: Mon May 25, 2020 1:07 pm
by aymanh
Hello,
I don't know about Windows 10 Education edition, it's rather rarely used edition as far as I know, but can explain the behavior you report.
The distribution includes an executable (vcredist_x64.exe) under the bin directory, that is run by the installer at the end of the installation. Not sure if it ran in your environment or not but you can run it manually to see if it helps.
Hopefully other users on the forum who have used VirtualBox and Windows 10 Education, if any, could chime in.
-Ayman