Model Won't Load in Viewer

[Morgan Homan]

Steps to reproduce
Open OpenSim, open model 'gait2392_simbody.osim'

Expected result
I'm a brand new user, just downloaded OpenSim (using Mac) But from the tutorial, it says the model should load, and it suggests you should be able to see the model in the viewer.

Actual result
The parameters load, but I cannot see the model in the viewer. Haven't found anything that I've tried to click that makes it visible, yet. I'm sure there's some simple explanation (I hope) that I am unaware of, being a new user, but I'm having a hard time finding anything on forum posts or in the tutorials, etc.


Environment
OpenSim 4.1-2020-01-13-ed8d009
Mac OS, High Sierra, V10.13.6

[Ayman Habib]

Hi Morgan,

It's possible that the issue has to do with permissions as the application writes some files that the visualizer reads. Try uninstalling, and then installing but for your user only (rather than for all users) so the application can write/read these files. If that does not work we'll try to help you find log files that may contain more info.

Hope this helps,
-Ayman

[Morgan Homan]

Thanks for the speedy feedback. I just uninstalled and reinstalled the software for my user only (I did indeed have it for 'all users' previously), but I still cannot get the model in the viewer. If anything, it seems worse. Now the view controls don't show the tools in the dropdown anymore (the black ones to the upper right in the viewer) and I got a few error messages at the bottom. Here is what they say:


Copying resources to /Users/Mhoman17/Documents/OpenSim/4.1... Done.Updating Model file from 20303 to latest format...
Loaded model 3DGaitModel2392 from file /Users/Mhoman17/Documents/OpenSim/4.1/Models/Gait2392_Simbody/gait2392_simbody.osim
Couldn't find file 'treadmill.vtp'.
Couldn't find file 'sacrum.vtp'.
Couldn't find file 'pelvis.vtp'.
Couldn't find file 'l_pelvis.vtp'.
Couldn't find file 'femur_r.vtp'.
Couldn't find file 'tibia_r.vtp'.
Couldn't find file 'fibula.vtp'.
Couldn't find file 'talus.vtp'.
Couldn't find file 'foot.vtp'.
Couldn't find file 'bofoot.vtp'.
Couldn't find file 'femur_l.vtp'.
Couldn't find file 'tibia_l.vtp'.
Couldn't find file 'l_fibula.vtp'.
Couldn't find file 'l_talus.vtp'.
Couldn't find file 'l_foot.vtp'.
Couldn't find file 'l_bofoot.vtp'.
Couldn't find file 'hat_spine.vtp'.
Couldn't find file 'hat_jaw.vtp'.
Couldn't find file 'hat_skull.vtp'.
Couldn't find file 'hat_ribs.vtp'.
ControllerSet 'Controllers' was renamed and is being reset to 'controllerset'.
ComponentSet 'MiscComponents' was renamed and is being reset to 'componentset'.


**When I go to edit>preferences>geometry search path, this is what shows: /Applications/OpenSim 4.1-2020-01-13-ed8d009/OpenSim 4.1-2020-01-13-ed8d009.app/Contents/Resources/OpenSim/Geometry

**This is the scripts path: /Users/Mhoman17/Documents/OpenSim/4.1/Code/GUI/


Any suggestions? Thank you!