Error creating new account on app.opencap.ai

New project for OpenCap, which is a new software package to estimate 3D human movement dynamics from smartphone videos. OpenCap strongly relies on OpenSim.
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David Spector
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Joined: Thu Jan 11, 2024 2:19 pm

Error creating new account on app.opencap.ai

Post by David Spector » Fri Jan 12, 2024 10:55 am

Hello,

I'm a student at UCLA trying to create an account with app.opencap.ai. After filling out my information in the form to register a new account, I get an error message saying "There was an error while creating your user. Please try again". No further information is presented, and a screenshot is attached.

Please let me know how to resolve this.

Thank you
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Scott Uhlrich
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Re: Error creating new account on app.opencap.ai

Post by Scott Uhlrich » Fri Jan 12, 2024 10:34 pm

Thanks for pointing this out. It should be fixed now if you want to try creating an account again.
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David Spector
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Re: Error creating new account on app.opencap.ai

Post by David Spector » Sat Jan 13, 2024 12:36 pm

Thank you! Worked this time.
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Anthony Wash
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Re: Error creating new account on app.opencap.ai

Post by Anthony Wash » Tue Aug 27, 2024 7:02 am

I already have an account and was not having any problems logging in before. Now all of a sudden I am getting the same message saying that there was an error when while logging in. Please try again.
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Matt Petrucci
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Re: Error creating new account on app.opencap.ai

Post by Matt Petrucci » Tue Aug 27, 2024 12:49 pm

Apologies for the technical issues. It should be resolved now: viewtopicPhpbb.php?f=2385&t=18754&p=0&s ... f85b34a25e
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