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Thanks much for digging into this.
Since this hasn't been reported widely as a problem, and it will be impossible for us to test a fix without reproducing, it'd be best to work with you to try to resolve the problem on your side first. One idea is to open the Tools/Plugins window, go to setting tab and either modify the Proxy Settings there or tell the application to "Never" check for updates. We don't plan on any updates to version 3.2 or 3.3. Can you try that first and report if it solves the problem? If not I'll be happy to work with you to find a workable solution. All the best.
I do not know a lot about the details of proxies but I think
the proxy in our clinic is a typical one for big
institutions. There are similar reasons why the complex
proxy configurations tend to the effect that asking the
default proxy credentials for a loogedin user not always the
first time results in a correct answer. Looking at the
network traffic shows different things why this can fail.
Typically this is no problem because most applications asks
again and all works fine. But the JDK (escpecially in
version 8) has some problems with that. That is why even
matlab have more and more problems with that. For netbeans
based applications there are additional problems caused by
the bad implementation of the proxy-module. This can result
in a suprising dialog box where the user has to put in
credentials although the user can not be see why he has to
put it in. And the more problematic part is, that the gui
can freeze because that window is a modal one and it is
created in the startup phase ... These problems are netbeans
platform specific. So we habe problems with several netbeans
platform based applications, not only opensim. Have a look
at the link. It would be very easy to include the additional
module to get rid of that problems.
Wonderful to hear from you. Can you please explain the symptoms? I'm quite surprised this's the first time I hear about this issue with close to 5000 installations. What's different in your environment? Thanks much for the explanation of what broke and how, it would've taken me a while to dig into it. Thanks much.
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SimTK is maintained through Grant R01GM124443 01A1 from the National Institutes of Health (NIH). It was initially developed as part of the Simbios project funded by the NIH as part of the NIH Roadmap for Medical Research, Grant U54 GM072970.